This is a training text for qualified and unqualified staff in children’s care and development programs. Using an inclusive approach, it presents a process that staff can use to meet the needs of all children in their care irrespective of diversity and differences in needs. Caregivers' beliefs and values are allied to an inclusion process aimed at meeting the needs of all children in a group. Case studies are used to illustrate the steps of the process.

The book consists of three modules:

MODULE 1-Values and Beliefs

The first module helps practitioners understand values and beliefs about diversity and difference, and explores how those beliefs and values impact on practice. It provides the basis for developing the skills to address the difficulties of working with people who have beliefs and values different to ones own.

MODULE 2-Process

The second module provides a step-by-step guide to an inclusion process that guides practitioners to meet a range of needs within a group program. The process is illustrated with in-depth case studies.

MODULE 3-Needs

The third module discusses practical aspects of addressing many of the diverse needs that practitioners in children's care and development programs are likely to face.